Refund Policy

At Fedora Flora, we take great pride in providing you with the freshest, highest-quality floral arrangements. Due to the perishable nature of our products and the care that goes into creating each custom order, all sales are final, and we do not offer refunds under any circumstances.

Order Changes and Cancellations:

• Changes to your order or cancellations must be made within 72 hours of placing the order to avoid any inconvenience. After this period, orders are considered final (even if the incorrect address is given).
• Custom or large event orders (e.g., weddings, corporate events) require 60 days’ notice for any modifications.
• All cancellations must be made by phone call at 1-805-550-2929 to ensure timely processing.

Damaged or Incorrect Orders:
If your order arrives damaged or there is a discrepancy, please contact us within 24 hours of delivery with photo evidence. We will work with you to resolve the issue by offering a replacement or store credit, as deemed appropriate.

Quality Assurance:
We guarantee the freshness and quality of our flowers at the time of delivery. To maintain their beauty, we encourage customers to follow our care instructions provided with the arrangement.

Contact Us:
For any concerns or questions about your order, please email us at Fedoraflorals@gmail.com or call 1-805-550-2929. Our team is committed to ensuring your experience with Fedora Flora is exceptional.

Thank you for choosing Fedora Flora for your floral needs!